My risk screen access code has expired, how do I get it reset?

Access codes for the Lighthouse Family DOORS Triage risk screen questionnaire expire after 10 days. If your risk screen access code has expired, you will need to contact the Lighthouse Team via the enquiry button below. 

In your request for your access code to be reset please include your:

  • full name
  • court file number
  • email address
  • mobile number, and
  • unique Lighthouse Case ID number* (if known) 

*Your unique Lighthouse Case ID number can be found in the first email we sent inviting you to complete the Family DOORS Triage risk screen questionnaire. This would have been sent to you on the same day as your access code.