The questions in the Family DOORS Triage risk screen do not reflect my situation or circumstances

We encourage parties completing the questionnaire, to answer the questions as best they can in relation to their situation and circumstances. 

The questionnaire only requires 'yes' or 'no' answers, any contextual information is acquired through the review of filed material or in some instances via a Triage Interview with one of our Triage Counsellors. By providing 'yes' or 'no' answers, it enables the Court to identify any risks you or your child/children may be experiencing and identifies any support that might assist in managing these. 

It is important to note that the questionnaire is not used by the Court to determine findings or fact and is strictly confidential. Any information you provide within the questionnaire cannot be used in Court as evidence and is not provided to the Judicial Officer managing your matter, legal representatives or the other party/parties to your proceedings. The Family DOORS Triage risk screen questionnaire is used by the Court as an opportunity to identify any concerns you might hold for yourself and your family and to aid in identifying supports or case management pathways that will assist you in navigating the family law process. Below are some of the most common questions and considerations. 

I would like to complete an alternative way

If you are unable to complete the Family DOORS Triage risk screen questionnaire on a personal device or do not feel safe or comfortable completing the questionnaire on a personal device the following options are available:

  • Assistance from a friend, support worker or legal representative
    • As the questionnaire caters to your experience and feelings, it is important that the responses given are your own. If you do seek assistance from a support person, they are only able to assist you with understanding the questions, they cannot answer the questionnaire on your behalf. 
    • Please ensure your support person or friend is aware of the confidential nature of the risk screening process in accordance with Part IIA of the Family Law Act 1975.
  • Attendance at your local Registry by appointment
    • If you live near a Registry from the list below, you may also attend that Registry by appointment to complete the questionnaire on the Court’s dedicated iPad device. You may also bring a support person if needed. 
    • Dedicated iPads are available in the following Registries: Adelaide, Brisbane, Cairns, Canberra, Dandenong, Darwin, Hobart, Launceston, Melbourne, Newcastle, Parramatta, Rockhampton, Sydney, Townsville and Wollongong

If you are not located near one of the above Registries, please see the following option to complete the Family DOORS Triage risk screen questionnaire by telephone appointment. 

  • Telephone appointment
    • You may request to complete the questionnaire with a Lighthouse Support Officer over the telephone between 9.00am – 4.00pm Monday to Friday.  Please allow a maximum of an hour to complete the questionnaire by telephone.

If you wish to complete the questionnaire at your local Registry or with a Lighthouse Support Officer over the telephone please contact the Lighthouse team via the enquiry button below to arrange an appointment. 

In your request for an appointment, please provide your:

  • full name; 
  • court file number; and
  • mobile number.