You should have received two emails from noreply@fcfcoa.gov.au.
The first email ‘Invitation to complete the Family DOORS Triage questionnaire’ contains information about Lighthouse and provides your Case ID number and the link to the questionnaire.
The second email ‘Lighthouse – Your Access Code’ contains your access code.
Sometimes emails go to your emails' ‘junk’ or ‘spam’ folder. If you have not received our emails, please check these folders. If you have not been able to locate the access code you can contact the Lighthouse Team via the enquiry button below.
Please provide your:
- full name
- court file number
- email address
- mobile number, and
- Lighthouse Case ID number* (if known).
*Your unique Lighthouse Case ID number can be found in the first email we sent inviting you to complete the Family DOORS Triage risk screen questionnaire.