You will receive an email containing a link to the questionnaire if:
- your matter includes parenting orders (but this does not include consent orders);
- your matter was filed in an eligible registry after commencement of Lighthouse in your local registry (see the Lighthouse overview for more information), and
- you have provided your personal email address to the Court.
Please ensure that the contact details you have provided, via the Commonwealth Courts Portal, are correct.
If you cannot find or think you may not have received the email, we recommend that you check your junk or spam folder as it could be marked as ‘junk’. The subject line will be ‘Lighthouse – Invitation to complete Family DOORS Triage questionnaire’.
If you have not received a link to the questionnaire at the email address you provided, please contact the Lighthouse Team via email at Lighthouse@fcfcoa.gov.au.
