How does Lighthouse affect my case?

Once you complete the risk screening questionnaire and depending on the answers you provide, your case may be referred to a Triage Counsellor and/or Judicial Registrar. There are three possible screening outcomes:

  • If your case is assessed as high risk, it will be referred to a Triage Counsellor for immediate action, which may also include a telephone interview, as required. The Triage Counsellor will provide a tailored, clinical follow up which includes a detailed risk assessment, safety and wellbeing plans and service referrals. This entire process is confidential. Your case may be referred to a Judicial Registrar to be placed on the Evatt List.
  • If your case is assessed as medium or lower risk, you will be offered safety planning and service referrals as part of the secure online risk screening process. These cases will be considered for a range of case management options, including Family Dispute Resolution, and directed to a suitable pathway based on the individual needs of the case.