You can support your clients by discussing Lighthouse and encouraging eligible clients to partake in the risk screening process. By doing so, you are increasing your client’s opportunity of being provided with tailored support and referrals to support services for any needs or concerns identified during the risk screening process.
As a practitioner/external support agency, it is important to be aware of the following:
- The Family DOORS Triage questionnaire is designed to be completed by the client themselves and from their perspective;
- The risk screening process is confidential – for more information see: Risk screening – Family DOORS Triage above.
Practitioners and external support agencies can:
- Assist clients in completing the risk screen questionnaire by helping them with access to a safe location and safe device (such as computer) to complete the questionnaire on.
- Help to explain or translate the risk screen questions. Noting that if the questionnaire is completed by someone other than the client it may adversely impact the outcomes and support provided.
- Provide clients with the link to the dedicated Lighthouse webpage and information about Lighthouse. Some useful resources include:
- Frequently Asked Questions – provides information about Lighthouse, the risk screening process, registry locations and case eligibility.
- Risk Screening Information Sheet for Parties – provides information for parties undertaking the risk screening process. Translated versions of this fact sheet are also available in 10 different languages.
- Guide for parties in the Evatt List – provides information to assist parties when their matter has been placed on the Evatt List. Please note: Parties are notified by way of formal Court Order if their matter/proceedings have been placed on the Evatt List.
- Safety at court Plans – Information for clients who have concerns for their safety whilst attending in-person Court events.
