I have received an email with a link to the Family DOORS Triage questionnaire. What do I do next?

Ensure you are in a safe space before clicking the link to the Family DOORS Triage questionnaire on your tablet, computer or mobile phone. The screen takes approximately 15 minutes to complete.

If you are interrupted or do not have time to complete the screen in one sitting, you can save your answers and return to the screen at a later stage.

The link to the Family DOORS Triage questionnaire will expire after ten (10) days. If you have any issues with accessing the Family DOORS Triage questionnaire, or if the access code has expired, please contact the Lighthouse Team via email at lighthouse@fcfcoa.gov.au.

You can have a friend, family member, support person or your legal representative help you complete the questionnaire or help in understanding the questions. However they cannot answer the questions on your behalf or give you suggestions about how to answer the questionnaire.

If you do not feel safe completing the screen online, or need more help to complete it, such as a translator, please contact lighthouse@fcfcoa.gov.au.